Homeowners: We’ve got your back

Representing consumers in property-damage insurance claims for over two decades, we know firsthand the challenges a typical homeowner will face. Most likely you’ve never been through the process before, which can be scary. Plus, residential claims vary widely.

fire

water damage

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But there’s one constant: You, the homeowner, know more about your home and possessions than anyone. Insurance company adjusters have many claims to handle and may not thoroughly capture your damages. This is not in your best interests.

Never settle for less

As a public adjuster working exclusively for you, The Claims Group uses unmatched insider knowledge of the insurance industry and a friendly, compassionate approach to empower homeowners to feel more in control of the claims process, and, most importantly, never feel the need to settle for less than what is owed.

We advocate for you every step of the way, while removing the burden and stress of dealing with insurance companies. Here’s what that looks like:

Get situated. We’ll help you find a temporary place to live that meets your needs. While this may seem obvious, insurance companies should pay for comparable temporary housing while you are displaced from your home.

Be proactive. Don’t rely solely on an estimate of repairs prepared by the insurance company adjuster as the value of your claim. Engage a public adjuster to help prepare, present and support your claim to the insurance company.

Document damage. Only you know what you owned and what condition it was in at the time of the loss. Photograph and videotape the damages before any clean-up activity occurs.

Select a contractor. Inform (preferably in writing) your designated emergency services contractor that their role is limited to immediate clean-up. You have the right to select a competent contractor to perform repairs.

Build your team. Remember, the insurance adjuster has a team working on behalf of the insurance company. Who is helping you? The Claims Group is ready to advocate on your behalf.

What our clients say

“When all was said and done, you recovered over $100,000 more than what the insurance company said they would pay… We are thankful that you kept us informed during the entire process and that you fought so hard for our rights.”

"With your assistance and a reasonable and accurate estimate prepared by a general contractor, capturing damages at twice the amount suggested by the adjuster, we reached a compromise agreement… Trust and accountability are marketed by insurance companies, however representatives of our insurance company exhibited neither until faced with being exposed for their unfair claims handling.”

“In hiring you, we had an immediate comfort level that you would be able to work with our insurance company and resolve the claim … the insurance company paid more than twice the amount it initially claimed was proper.”

“You did a fantastic job. I could not have done it without you. You present yourself professionally, yet you are very tenacious and relentless when it came to negotiating with my insurance company.”

Homeowners: We’ve got your back

fire

water damage

hail

Never settle for less

What our clients say

Call now for a free consultation.

303-926-4959

Homeowners: We’ve got your back

fire

water damage

hail

Never settle for less

What our clients say

Call now for a free consultation.

303-926-4959​

303-926-4959